Returns & Exchanges Policy
At Solar Warehouse, we stand behind the quality of our energy solutions and offer a 30-day return policy for unused electronics in their original packaging. We aim to ensure your transition to renewable energy is seamless and worry-free with our dedicated support team.
Initiate Your Request
Log into your account and navigate to the order history section to select the items you wish to return and obtain a Return Merchandise Authorization (RMA) number.
Pack with Care
Securely pack the electronics in their original manufacturer packaging, including all manuals, cables, and components to ensure no damage occurs during transit.
Ship to Warehouse
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location for secure delivery to our inspection center.
Inspection and Refund
Once our technicians verify the condition of the hardware, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing